• Privacy Policy for Bombay Saurashtra Transport

    Last updated: 29 January 2026

    At Bombay Saurashtra Transport, accessible from
    https://bombaysaurashtratransport.com and through our mobile application,
    one of our main priorities is the privacy of our users.

    This Privacy Policy document explains what information we collect, how we use it, and your rights regarding your data.

    1. Scope of This Policy

    This Privacy Policy applies to:

    • Our website

    • Our Android mobile application

    • All online services provided by Bombay Saurashtra Transport

    It does not apply to information collected offline.

    2. Consent

    By using our website or mobile application, you agree to this Privacy Policy and consent to the collection and use of information as described here.

    3. Information We Collect

    a) Personal Information

    We may collect:

    • Name

    • Mobile number

    • Email address

    • Company or business name

    • Address (if provided)

    • Account login information

    b) Uploaded Documents

    Our app allows users to upload documents (such as RC book, Driving License, permits, or fitness documents) only for storage and preview purposes.
    We do not extract sensitive numbers unless explicitly entered by the user.

    c) App Usage Data

    We may collect:

    • App interaction data

    • Device information

    • Log files and crash reports

    d) Communication Data

    If you contact us directly, we may receive:

    • Your name

    • Email address

    • Phone number

    • Message content and attachments

    4. How We Use Your Information

    We use the collected data to:

    • Provide and manage transport-related services

    • Maintain party, driver, vendor, and khata records

    • Send reminder notifications (PUC, RC, fitness, permits, etc.)

    • Improve app performance and user experience

    • Provide customer support

    • Communicate important updates

    • Prevent fraud and misuse

    5. Permissions Used in the Mobile App

    Our Android application may request the following permissions:

    • Camera – to capture and upload documents

    • Storage / Media Access – to select and preview uploaded files

    • Notifications – to send reminder alerts to users

    These permissions are used only for their intended functionality.

    6. Log Files

    Bombay Saurashtra Transport follows standard procedures of using log files.
    These may include:

    • IP address

    • Browser type

    • Internet Service Provider (ISP)

    • Date and time stamps

    • Referring/exit pages

    This information is not linked to personally identifiable data and is used for analytics and system improvement.

    7. Cookies and Third-Party Services

    We may use cookies and trusted third-party services for:

    • Analytics

    • App performance monitoring

    • Improving service quality

    We do not control cookies used by third-party services, and users should review their respective privacy policies.

    8. Data Sharing

    We do NOT sell, rent, or trade user data.

    Data may be shared only:

    • To comply with legal obligations

    • To protect rights, safety, and security

    9. Data Security

    We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure.

    10. Data Deletion & User Rights

    Users may request:

    • Access to their data

    • Correction of incorrect data

    • Deletion of their account and associated data

    📧 Requests can be sent to: support@bombaysaurashtratransport.com
    We respond within 30 days.

    11. CCPA Privacy Rights

    California consumers have the right to:

    • Request details of collected personal data

    • Request deletion of personal data

    • Opt out of personal data sale (we do not sell data)

    12. GDPR Data Protection Rights

    All users have rights including:

    • Access

    • Rectification

    • Erasure

    • Restriction of processing

    • Data portability

    • Objection to processing

    Requests will be handled within one month.

    13. Children’s Information

    Our services are not intended for children under 13 years.
    We do not knowingly collect personal data from children.

    14. Changes to This Privacy Policy

    We may update this policy from time to time.
    Updates will be posted on this page and are effective immediately.

    15. Contact Us

    If you have any questions about this Privacy Policy, contact us at:

    📧 support@bombaysaurashtratransport.com
    🌐 https://bombaysaurashtratransport.com